Before and During the Innovation Course™ : FAQs


Before

What is the duration of the Innovation Course™?

The standard length is 2 or 3 days, depending on your course version here. Masterclasses can be 4 or 5 days. Duration will depend on the number of modules you are learning, how many exercises, and a variety of other factors.

For all non-standard group courses, this is determined in the Proposal prior to confirming the course. 2thinknow will work with your needs for duration and can add modules, create boot camps and tailor duration. Some courses including fieldwork have been 11 days.

Can I customize the Innovation Course™ for my group?

Yes. Fill out the survey in the “Welcome to the Innovation Course” email, and we’ll do the rest. Or contact your organizer.

The Innovation Course™ is already customised to specific industries — see the Special Courses page for the many examples.

Do you include Open Innovation, Design Thinking, Services Innovation or another methodology?

Yes. Major methodologies are mentioned in each module. Our own 2thinknow innovation models take these concepts, integrate and improve upon them.

You can also request any major innovation model you prefer added to the program by replying to the “Welcome to the Innovation Course” email. (Customizations must be done 21 days prior to the start date). You can also request individual major thinkers to be added — e.g. Roger Martin, Edward De Bono, etc.

But the core of the Innovation Course™ is 2thinknow extensive experience modelling the innovation process.

If you have not received that email, please contact your organizer and have them submit the requested customizations for your group no later than 21 days prior (printing is done 14 days prior).

My course is booked through another organization is this the 2thinknow course?

We work with a selection of sales agents and partner organizations globally. If 2thinknow is mentioned in the materials as a partner then it may be our genuine course content.  Please contact us to find out. However, customization may in this case need to be requested through the partner organization.

Should I prepare for the Innovation Course™?

No preparation is required as we guide all participants through the Innovation Course™.

We suggest some readings but this is optional. You can also read these AFTER your training as a refresher.

You can check current readings and purchase them for the Innovation Course™ here at the Innovation Bookstore.

What should I wear to the Innovation Course™?

Casual business clothes are appropriate. As there may be people of different religions and beliefs present in any group then we’d prefer that you dress conservatively and with sensitivity to others.

During

What language is the Innovation Course™ delivered in?

In English. We find this works best globally.

If your organizer requests it, we may translate the slides. Clients can also provide their own appointed translator, or 2thinknow can organize a translator at the local cost.

Can I leave during the Innovation Course™ for work or personal reasons?

We prefer you stay for the whole of the Innovation Course™. By missing the course you are missing core content, and later sections of the course build on earlier sections. In addition team exercises and other experiences will be diminished by absences. If you must leave for a significant module or more than one session, we will issue you a Certificate of Attendance not of Completion.

What basic rules in the training do we have?

1. Cellphones. Please switch your cellphone to silent and do not take calls in the room. Seat yourself near the back or sides if you must exit to take calls regularly.

2. Consideration. Please do not talk/interrupt/distract when the presenter or another participant(s) are addressing the group.

When do you take the course photographs and how can I get photograph copies?

Just contact us here for digital photographs. Please include your details and the dates of your course, and location.

I have another question not listed here?

Please contact us here, and we will be glad to assist.